DISPATCH AND DELIVERY POLICY

DELIVERY

We will only deliver to the delivery address on the order placed. If we receive your order for Goods we will endeavour to despatch them within 1 to 3 days or sooner but this cannot be guaranteed as delays are occasionally inevitable (please note that there may be a delay between you submitting your order and it reaching use through the Internet). If we have not sent the goods within 30 days of the dated order then you may cancel the Contract and we will refund any money paid by you. Any non delivery of goods within the stated time must be reported in writing by Email after the 30 day limit to allow tracking of items to determine if they are lost and allowing replacement goods to be sent. We always contact customers if there is a delay in processing orders or if further information is required.

RETURNS AND EXCHANGES

All Goods are covered by the manufacturers’ warranty

If any of the Goods received appear visibly damaged on arrival you should refuse delivery and should not accept or sign for them.

If you sign for the Goods and on opening the package discover that they are faulty, then please notify us within 14 days from the date of receiving them by e-mail at sales@thecleanboot.uk with details of your order number, product code, product description and a brief reason for return also enclose a copy of the information with the item being returned . We will then contact you to arrange a refund to your card account, if purchased with a card or a replacement product provided that it is available. No returns will be accepted without following this procedure. All returned Goods must be received by us in their original packaging and in a re-saleable condition. Please note that the cost of returning the Goods is your responsibility and it is recommended that you use a registered delivery service to ensure that we receive them in perfect condition. However, if the Goods are defective or the reason for return can be attributed to fault or part, we will reimburse you the cost of returning the Goods.

As a consumer you have the additional right to cancel the contract without reason and receive a refund. This is a legal requirement in respect of many types of goods (see reference to consumer contract regulations). You must inform us in writing of your desire to cancel within seven working days starting on the day after the day the goods are delivered to you. You must return the goods to us at your cost and we advise you to ensure the goods are adequately insured during any return journey, we are not responsible for returned items that go missing. Once the item/s arrive back at our premises we shall refund the total amount of money paid by you for the goods, less any costs to collect the goods if required, within 30 days starting with the day on which we receive a notice of cancellation in writing from you. After arriving, returned items can take between 2-3 working days to be processed.

COPYRIGHT AND INTELLECTUAL PROPERTY

This Site is copyright © The Clean Boot International

All Site design, arrangement, text, graphics, software, underlying source code, and all other material on the Site are reserved to us or The Clean Boot international.

You may download or print extracts from this Site for the sole purpose of placing an order with us or personal, non-commercial home use.

Any other use of materials on this site, including reproduction for purposes other than those stated above, incorporation, modification, publication or distribution without our prior written permission ie strictly prohibited.

INDEMNITY

You agree to fully indemnify and keep us and our affiliates, officers, agents, partners and employees fully indemnified from and against all liabilities, claims, actions, expenses or costs (on a full indemnity basis) made by any third party due to or arising out of your use or misuse of the Site your breach of these terms or your breach of any rights of a third party.

DISCLAIMER

12.1 Except as set out in paragraph 12.2 below:

12.1.1 we make no representations or warranties of any kind about this site and its content or the Goods (whether express or implied) save as expressly set out in these terms and in the Site.

12.1.2 neither we nor Connect Internet Solutions shall be liable to you, whether for breach of contract, misrepresentation or otherwise, for any direct or indirect loss or damage (including without limit loss of betting stakes, loss of profits or loss of opportunity), which may arise out of:

12.1.2.1 your access to the site; or

12.1.2.2 any errors or omissions in any material on this site;

12.1.2.3 your purchase of any goods from this site.

12.1.3 certain links on this site lead to web sites which are not under our control. When you activate this kind of link, you will leave our site, and we will not accept any responsibility for any material on any web site which is not under our control;

12.2 Please note that the exclusions of liability set out in paragraph 12.1 above shall not affect any statutory rights you may have as a consumer, nor operate to exclude or limit our liability for damage resulting from the negligence of Paul Bowkett Limited, its officers or its employees or fraud.

12.3 If any of these disclaimers is found to be invalid or unenforceable, the validity and enforceability of the remaining disclaimers shall not be affected.

12.4 If you are a business or if the goods are used wholly or in part for business purposes we shall not be liable to you for any business loss including loss of profits (whether direct or indirect) business data, revenue, goodwill, or incidental, or consequential loss that you may suffer as a result of the purchase of goods from us. Any other liability shall be limited to the price paid for the goods. For our performance time is not of the essence. Returns are subject to a 15% handling fee.